ResortCom International’s Chairman John Small Steps Down
After 16 years at the helm of ResortCom International, Chairman John Small has stepped down to pursue other projects. He will continue to consult in the hospitality industry and to stay involved with La Tour Resorts and Hotels. The change will become effective May 1.
In a recent statement to employees and vendors, he said: “It is time to begin a new chapter in my life. The decision was not made lightly and I will miss our great group of hard working professionals who have taken our cutting-edge services and a flexible, customizable platform to a new level.
“Years ago, when I left RCI to begin my own company, International Resort Management, and then join forces with what was then Resort Communications, little did I know what an exciting experience it would be to grow our organization into one of the mostly highly regarded companies of its kind.
“About a year ago my wife Denise and I moved to Scottsdale, AZ to spend more time together and to enable me to work on other projects. Now the time has come to officially make our Arizona home our full time residence.
“This move will allow me to continue to be involved with La Tour Hotels and Resorts, as well has consult with other hospitality and timeshare organizations. Most importantly this move will allow me the opportunity to begin other projects which my day to day involvement with ResortCom prevented me from pursuing.
“With the untimely passing of my dear colleague and President of ResortCom, Alex Marxer, it became abundantly clear that life is short and should ultimately be fulfilling on numerous levels. Now is the time to leave ResortCom in capable hands of the next generation of management professionals while I pursue new dreams.
“I look forward to staying in touch with our employees, my colleagues at ARDA and building new professional and personal relationships in the years ahead.”
ResortCom utilizes its extensive experience and training in the hotel/hospitality industry, timeshare, customer service and technology industries on a daily basis. Passionately committed to delivering world-class, industry-leading results, the company has created best-fit solutions for sales and marketing, loan servicing, maintenance collections, reservation services, rentals and resort management. ResortCom offers these solutions all or in part via its state-of-the-art contact center and customized technology platform.