Russ has 15+ years of senior executive level experience at Visa Inc., where he is currently Chief Privacy Officer and Associate General Counsel – Global Enterprise Risk. He is responsible for a wide variety of complex privacy and payment systems policies and issues at Visa as well as a principal legal liaison for Visa financial institutions attorneys on worldwide regulatory issues.
Russ began building the Global Privacy Office (GPO) in 2009 using a systematic approach over several years to create a comprehensive framework, principles, and knowledge base that were flexible to meet the business strategy as it evolved. It required coordinating staff in multiple geographies and across numerous global functions in support of a common objective, using communication and training to simplify a complex subject, and delivering results by influencing others, without creating a large staff or an unwieldy bureaucracy. Developing and running the GPO requires frequently seeking feedback, accepting new ways of doing things, and recruiting staff with non-traditional skill sets to fill in gaps. This allows the GPO to work with product, engineering, government relations, corporate relations, sales, marketing, risk, and compliance to step up and make major contributions to important innovation initiatives and new payment solutions.