Companies Are Being Sued For Not Being ADA Compliant
One thing that has been clear is that digital accessibility claims appear to be being settled privately, with many of the numbers unknown. This provides a much easier process for businesses, instead of going to court, which could result in a bad image for the brand. At present, most of the cases that are reaching U.S federal court and overwhelmingly ADA Title III claims. With this becoming more and more common, it further shows the importance for businesses to follow the guidelines on being ADA compliant.
Web Accessibility Lawsuits in the U.S2019 showed record numbers when it came to the total number of ADA Title III lawsuits and 2020 nearly matched these numbers, despite COVID-19 taking place. This is with 10,982 suits filed, in comparison to the record number of 11,053 the previous year. That continued surge further shows that this is becoming more and more important, with businesses needing to ensure they are enabling equal website accessibility to all, as they would do with people accessing offices and buildings in person for example. We have also now seen a number of high-profile individuals and businesses being sued. Beyonce for example was sued due to her website violating the Americans with Disabilities Act and Domino’s Pizza was another. The latter was due to a man who is blind being unable to use the website or mobile app to order food, due to neither being accessible. This further shows the complications that are arising and that however powerful, these businesses will now not be getting away with it.
What to expect moving forward?
The above shows just a small number of the high profile cases that have taken place within the last few years and there is no doubting that there will be many more to follow. With the Biden administration now in control, it is predicted that they will look to resume much more work when it comes to digital accessibility activity. This is incredibly important and positive news for those with disabilities, who have been neglected in the past, as we have seen the growth of technology over the last decade. The new WCAG standards are also set to be released later this year, so we can expect for ever more coverage to be put on this, so businesses will need to ensure they are compliant at all times.